WHAT TIME SHOULD WE ARRIVE?
Please arrive at least 15 minutes before the start of your game. Please allow 90 minutes for the full SCRAMM Live Escape experience.
WHAT IF WE ARE LATE?
If you are running late please call us ASAP to let us know. Due to our rooms having tight time schedules we cannot always accommodate late arrivals so we reserve the right to start your countdown timer at the time of your booking even if you’re not here and no refund will be given.
CAN WE CANCEL OR RESCHEDULE, AND WILL WE BE REFUNDED?
You may cancel or reschedule your booking by giving advance notice. Our cancellation and refund policy is as follows:
- Over 7 days’ notice – cancel with a full refund or reschedule your booking.
- Over 48 hours’ notice but less than 7 days – cancel with 50% refund or reschedule your booking.
- Cancellations for any reason, including illness, under 48 hours – unfortunately non-refundable and cannot be rescheduled.
ARE THERE ANY RULES?
The rules are simple… no alcohol, no drugs, no jumping on furniture, don’t break anything etc. Handle objects with care. Please note, due to Health & Safety, players under the influence of drugs or alcohol will be refused entry and will not be refunded! The most important rules are to play the game and have fun!
DO WE NEED TO BRING ANYTHING?
Just yourselves! Everything you need to escape the room will be provided.
HEALTH & SAFETY?
We want you to feel safe and enjoy your experience with us, that’s our priority.
We provide anti-bacterial hand sanitiser for you to use before you enter your game room. We regularly clean and sanitise each of our Escape Rooms. We don’t run mixed group rooms so it will only be you and your team in the room while you play.
The rooms are of a sufficient size and can comfortably accommodate 6 people.
The door is locked during the game but you are free to leave at any point: If you begin to feel uncomfortable or claustrophobic there is a panic button by the door. Also, our Game Masters will be monitoring the room via CCTV and will be able to assist you if necessary.
If you all choose to leave the room we cannot restart the game and no refund will be given in this instance.
IS THERE AN AGE RESTRICTION?
Games can be played by anyone from the age of 10 to the age of 99!
Groups of 2, 3 or 4 require at least 1 participating adult over the age of 18. Groups of 5 or 6 require at least 2 participating adults over the age of 18. Under 18s without the required number of over 18s playing as part of the team will be refused entry and not refunded.
WHAT SHOULD WE WEAR?
There is no dress code, but it is recommended that you wear comfortable clothing and shoes.
DO WE GET ANY HELP?
Our Game Masters will be monitoring via CCTV and may give you helpful hints. We give you clues (not answers) to point you in the right direction.
IS IT SUITABLE FOR DISABLED PEOPLE?
Unfortunately not suitable for disabled people, as there is a full flight of stairs leading to our rooms.
WHERE TO PARK THE CAR?
As you turn into Station Road there is a car park on your left and another on the right.
SiP Car Park, Station Road, Banbury OX16 5AB
Once parked, walk back up Station Road onto Bridge Street, turn left and we are a few yards down on your left through the black door!
WE LOOK FORWARD TO SEEING YOU FOR AN HOUR OF FUN!
Various time slots available MONDAY TO SUNDAY
We require bookings to be made a minimum of 18 hours in advance.
If you wish to play same day, or the day and time that you are looking for isn't showing on our website please call us:
and we will do our best to accommodate you.
We are here to help make your escape room experience as enjoyable as possible!
2 PEOPLE: £24 per person
3 PEOPLE: £23 per person
4 PEOPLE: £22 per person
5 PEOPLE: £21 per person
6 PEOPLE: £20 per person
From The Blog
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